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Frequently Asked Questions

  • q. 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 8 hours after receiving the inquiry.

  • q. 2. Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own trading department, we produce and sell ourselves.

  • q. 3. What products can you provide?

    We mainly produce chain saws/mowers/brush cutters/cleaning machines/water pumps/sprayers and accessories.

  • q. 4. What application fields are your products mainly involved in?

    Our products cover almost the entire garden/agricultural application fields, including trains and railways, automobile trucks, construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, hardware tools and other industries.

  • q. 5. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

  • q. 6. Are you producing standard parts?

    Yes, in addition to customized products, we also have some standard parts mainly used on chain saws.

  • q. 7. What is the production capacity of your company?

    We have 3 production lines with a monthly output of 30,000 chainsaws.

  • q. 8. How many employees does your company have and how many technicians are there?

    The company currently has more than 90 employees, including 6 professional and technical personnel and 3 engineers.

  • q. 9. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do an inspection according to customer requirements and international standards;

    Then, we have advanced and complete testing equipment in the industry: chain saws, lawnmowers, sprayers, water pumps, etc. To ensure that customers meet all-around testing requirements for material physical and chemical properties, non-destructive testing, and high-precision geometric size testing.

  • q. 10. What is the payment method?

    When quoting, we will confirm the transaction method with you, fob, cif, cnf or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are t/t, of course l/c is also acceptable.

  • q. 11. How to deliver goods to customers?

    Usually we ship by sea, because we are in Jiaxing, and we are only 35 kilometers away from Ningbo Port, so sea export is very convenient. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • q. 12. Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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